Alert filter is never called

WebNMS Framework

dancygirl

in WebNMS Framework • 10 years ago

Hi,

I have the same problem which is described here: https://forums.webnms.com/topic/configuring-alert-filters.

I've added into conf/alert.filters:

<FILTER_ACTION_NAME name="myAlert"/>

</FILTER>

and to conf/notifications.conf:

<FILTER_ACTION className="com.adventnet.nms.eventdb.UserFilter" name="myAlert" userclass="com.overture.oms.server.fm.AlertFilter"/>

Class AlertFilter implements FilterClient. But it is never reached. I've tried to debug it and also I have log here, but as I said it is never called. I think that I've done all requirements which are described here:

http://www.webnms.com/webnms/help/developer_guide/index.html

http://www.webnms.com/webnms/help/developer_guide/fault_management/alerts/conf_alert_filters.html

Server was restarted after changes.

Can you please tell me if this is problem of framework or can you please give me some useful advice how to call filter correctly?

Thank you very much,

Lidka

Replies(1)

ayush

Re: Alert filter is never called

10 years ago

Hi Lidka,

One quick test you can do to check the cause is use the below entries in your alert.filter

<FILTER_ACTION_NAME name="Send Email"/>

</FILTER>

And instead of calling your custom class, use the email notification option. This can help us to know if the criteria is working , and corresponding action is been called.

Do send us the logs file if you still face any issue to nms-support [@] webnms [dot] com

Regards,
Ayush

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